If you’ve been experiencing issues with TikFinity, don’t worry—you’re not alone. Many streamers run into problems, but most of them have straightforward solutions. This guide will walk you through the common fixes step by step. 🌐🚨🛠️
Start with TikTok.com 🔍🛡️🎉
Ensure You’re Logged into the Correct Account 🌐🔑🔎
Visit TikTok.com and click on Profile on the left-hand side.
Double-check that the account displayed at the top is the one you intend to use. If not, log in to the correct account.
Mac vs. Windows Users 🍏💻🎨
Mac Users: It’s recommended to use the TikFinity website.
Windows Users: Download the TikFinity desktop app for more features and stability. You can find the download link on TikFinity’s setup page or use this link: TikFinity Desktop App.
TikFinity Setup Page 🔄📖🔑
Check Your Account Details 🔍🏠🌐
Navigate to Setup > Account in TikFinity.
Ensure you’re logged into the correct TikTok account. Mistakenly logging into a secondary account is a common issue.
Verify Your Username 🔎👤🔑
Your username must match exactly. Copy it from TikTok.com (without the @ symbol) and paste it into TikFinity. Ensure there are no unnecessary spaces or typos.
Connecting TikFinity to TikTok LIVE 🔄🚨📺
You don’t need to press the “Connect to TikTok LIVE” button before going live. TikFinity will automatically connect a few seconds after your stream starts.
Troubleshooting Audio Issues 🎵🔄🔊
Ensure Desktop Audio is Configured Correctly: 🎤🔊🎧
For TikTok LIVE Studio:
Go to the volume mixer under audio settings.
Select your headset or desired audio device.
For OBS or Streamlabs:
Open Settings > Audio and set your headset as the desktop audio device.
Test your audio by playing a sound alert in TikFinity. Your viewers should hear it if your desktop audio is configured properly. 📢🌐🎤
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Actions and Events Page 🎩🔄🔊
Assign Screens to Alerts 🔢🎮🔄
Each alert (e.g., likes, followers) must be assigned to a screen in TikTok LIVE Studio, OBS, or Streamlabs. By default, most users keep everything on Screen 1.
Add Screens to Your Streaming Software 🎥🔄🌐
In TikTok LIVE Studio:
Click Add Source, paste your TikFinity screen link, and set a custom resolution if needed.
In OBS or Streamlabs:
Add a Browser Source, name it, and paste the link.
Simulate Alerts 🚀🔄🔔
Use the simulate buttons in TikFinity to test your alerts and adjust their placement or size in your streaming software.
Repeat with Gift Combos 🎁🔄🎩
To control how many times alerts play for multiple gifts:
Edit the action (e.g., New Gift), scroll to “Repeat with Gift Combos,” and tick or untick the box depending on your preference.
Resetting Points and Goals 🛠️🔄🎮
To reset your database or points: 📈🔄🔑
Go to Setup > Reset Points, and select the criteria for deletion.
Goal overlays reset automatically when you go live. For custom goals, close and reopen TikFinity. 🎮🔄🃈
TikTok Subscriber Alerts 📢🔄🔔
Subscriber alerts may occasionally be inaccurate due to TikTok not sending proper data to TikFinity. For example: 📈🌐🛠️
Duplicate alerts for the same subscriber.
Inability to distinguish between gifted subscriptions and regular subscriptions.
Unfortunately, these limitations are due to TikTok’s API and are beyond TikFinity’s control. 🌐🚫🔄
Final Tips for TikTok LIVE Studio 🔧🔄🔔
Unlock any sources you want to adjust in TikTok LIVE Studio. 🔧🔍🎥
Simulate alerts in TikFinity to test their functionality. 🔔🎮📢
If you’re experiencing persistent issues: 🚫🔄🔧
Try restarting TikTok LIVE Studio or reinstalling it.
Ensure your graphics card drivers are up to date.
Alternatively, consider using OBS with TikTok LIVE Studio’s virtual camera or stream key. 🌐💪🛠️
For additional help with song requests, check out this Song Requests Guide. 🎵🔄🎧
By following these steps, you should be able to resolve most TikFinity-related problems. Happy streaming! 🎉🔄🎮
Thanks for reading!
Harry
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